Terms and conditions
Terms and Conditions for Petals and cards
Who We Are
Welcome to Petals and cards, we are a Stoke-on-trent based florist dedicated to bringing beauty, joy, and nourishment to your life through our exquisite floral arrangements and gifts.
If you have any questions or require assistance, you can contact us via:
- Email: @petalscards09@sky.com
- Phone: 01782642400
Acceptance of Terms
By accessing and using our website, you agree to comply with and be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our site.
Terms of Use
The use of this website and our services is subject to the following terms:
You must be at least 18 years of age and possess the legal authority to enter into this agreement to use our services.
By placing an order through our site, you are making an offer to purchase a product, which must be accepted by us to create a binding contract.
Sales and Delivery Policies
All sales made on our website are final. However, should you encounter issues with the product, please consult our return policy outlined below.
Delivery services are available within certain areas, and charges may apply based on the delivery location. We strive for timely delivery but cannot guarantee specific delivery times.
Return Policy
We are committed to your satisfaction. If you are unsatisfied with your purchase, please notify us within 2 days of receipt, and we will provide you with the details on how to initiate a return. Please keep in mind our product must be undamaged and in its original packaging for a full refund or exchange.
Payment Methods
We accept these payment methods :
- Debit and Credit Cards (Visa, Mastercard)
Please note that payment can only be accepted in GBP (£).
Public Comments
Visitors to our site may have the opportunity to leave comments on our products. We welcome your feedback; however, comments with any form of copyright infringement or intended misuse of our platform will not be tolerated.
Please observe the following rules when making comments:
- All comments must be respectful and relevant.
- Refrain from using offensive language.
- Do not post personal information.
- Comments that infringe on the copyright of others, including, but not limited to, images, videos, and lengthy excerpts of text, are not permitted.
Intellectual Property
You may not share links to protected assets belonging to Petals and cards, including images, videos, or other content without our explicit permission. Unauthorized use of our content may lead to legal action.
Changes to the Terms
We reserve the right to update or revise these terms at our discretion. Your continued use of the site after any modifications will constitute your acceptance of the new terms.
Thank you for choosing Petals and cards. We appreciate your support and look forward to delivering beautiful blooms to you!